Our People

Over 15 years we have developed a diverse yet close-knit team. We build long-term relationships with our clients, helping them achieve the results they want and providing levels of service and support that go way beyond the call of duty, 365 days a year.

  • Brett Hunter - Charity EPOS systems, Charity retail systems

    Brett Hunter

    Senior Analyst

    Before joining Eproductive, Brett worked as an analyst for over 13 years on charitable, commercial, scientific and financial software projects.

  • Chowdhury Rahman - Charity EPOS systems, Charity retail systems

    Chowdhury Rahman

    Software Analyst

    Chowdhury has an MSc in Management Information Systems and a BSc in Computer Science & Engineering, and has worked Eproductive Ltd for more than five years as a Software Analyst. Previously, he worked at the United Nations Development Program (UNDP). His specialisms at Eproductive are EPROS, Gift Aid, Data Integration, Internal IT & Network Administration, Business Specification and UAT.

  • Chris Cowls - Charity EPOS systems, Charity retail systems

    Chris Cowls


    Chris co-founded Eproductive in 2000. His background was in international hospitality management working in senior roles for companies such as Compass, Burger King and Forte. Chris also co-founded and coordinates fiftytwenty, a UK hospitality leaders' network with 150 members, and was recently appointed Visiting Professor at the University of Surrey's School of Hospitality and Tourism Management. He has been a volunteer NED/Trustee at St Martin-in-the-Fields for over 20 years.

  • David Hargreaves - Charity EPOS systems, Charity retail systems

    David Hargreaves

    Senior Developer

    David has over twenty five years' experience as a trainer, software developer and consultant in the IT industry for companies such as Sybase and Oracle. He has worked in the banking, charity, insurance, manufacturing, music, utilities and electronics sectors. David has been working with Eproductive since 2008 as a senior developer.

  • Fred Shepherd - Charity EPOS systems, Charity retail systems

    Fred Shepherd

    Development Manager

    Fred is an adaptive information technology expert often used to find solutions for difficult problems. His first years of work were of a technical nature, as a programmer and project manager, but since 2008 he has been more closely involved in business development.

  • Hugo Hotopf - Charity EPOS systems, Charity retail systems

    Hugo Hotopf

    Analyst Developer

    Hugo graduated from The BRIT School in 2015 with a BTEC in Interactive Media. Having worked with Eproductive previously on our animated training videos its great to have him back now full-time as part of the core technical team helping with both hardware and software aspects

  • Irfan Mohammed - Charity EPOS systems, Charity retail systems

    Irfan Mohammed


    Irfan is a programmer who joined Eproductive as a graduate from the University of Surrey, having completed an MA in Mobile Communication Systems. His role includes writing system procedures, building user screens and administration of databases and webservers.

  • Janet Gray - Charity EPOS systems, Charity retail systems

    Janet Gray

    Project Manager

    Janet has over 40 years’ experience in Hospitality Management working for major brands THF; Hilton; Mecca; Rank; and as IT and HR Director at Jarvis/Jupiter Hotels Ltd. More recently, Janet has successfully project managed the rollout of EPS to Michels & Taylor’s Red Rum Group, Rezidor Hotels Radisson Blu and Park Inn Hotels in UK and Ireland.

  • Jon Smith - Charity EPOS systems, Charity retail systems

    Jon Smith

    Senior Analyst

    Jon followed his degree in Mathematics with twelve years in the hotel industry fulfilling roles up to the level of Deputy Manager. Since joining Eproductive in 2008, he has worked as an analyst, tester and developer, primarily on the EPS product.

  • Josh Searle - Charity EPOS systems, Charity retail systems

    Josh Searle

    Analyst Developer

    Josh is the newest addition to Eproductive. A computer enthusiast with a keen interest in Maths and Statistics, and previous experience with VBA. He is part of a technical team at Eproductive working on constantly improving the various software and hardware solutions that we provide.

  • Karen Baker - Charity EPOS systems, Charity retail systems

    Karen Baker

    Senior Developer

    Karen has a BSc in Computing Science and has worked in the IT industry for over twenty years as a Software Developer, Analyst, Trainer and Consultant. Before working with Eproductive she worked for the tools and database specialists Sybase. She has worked in many sectors including oil, insurance, banking, charity, manufacturing, music and electronics. Karen has been working with Eproductive since 2008 as a senior developer.

  • Kevin Baker - Charity EPOS systems, Charity retail systems

    Kevin Baker

    Principal Consultant

    Kevin has worked in the IT industry for over 25 years; as an Analyst, Programmer, Designer, Project Manager, Trainer-Consultant and Principal Consultant working within the PRINCE 2 and ISO9001 environments. He has been working with Eproductive for over ten years providing daily Software Consultancy Services; he also manages the Technical Infrastructure Team.

  • Livia Kiss-Pal - Charity EPOS systems, Charity retail systems

    Livia Kiss-Pal

    Client Support Executive

    Livia joined Eproductive with 10 years experience in the hotel industry. Having previously worked as a Manager in 4 and 5 star restaurants and bars, Livia brings extensive experience in the training and development of staff.

  • Lorna Somerville - Charity EPOS systems, Charity retail systems

    Lorna Somerville

    Finance Co-ordinator

    Lorna has worked for Eproductive for the last 10 years as Finance Co-ordinator. Lorna has many years’ experience working in finance and enjoys dealing with a variety of responsibilities; she can also often be found on the end of the phone line answering queries.

  • Nancy Weatherson - Charity EPOS systems, Charity retail systems

    Nancy Weatherson

    Client Services Manager

    Nancy joined Eproductive in 2007 as client services manager. Nancy has a detailed knowledge and understanding of the system and as such has been instrumental in designing the way the training is delivered today to maximise results for the client following implementation. Before joining Eproductive, Nancy held various management positions in the hotel sector, latterly as Regional HR and Training Manager for Jarvis Hotels, responsible for the hotels in the South of England.

  • Nick Cowls - Charity EPOS systems, Charity retail systems

    Nick Cowls


    Nick is one of the founding Directors of Eproductive and has responsibility for the management and development of the product set. He trained as a management accountant within the Oil Industry before moving to Dixons Stores Group as a Management Accountant. Nick worked for six years with ICRF (precursor to CR-UK) as Retail Accounting Manager and latterly Retail Commercial Director.

  • Nicola Claxon - Charity EPOS systems, Charity retail systems

    Nicola Claxon

    Senior Client Support Executive

    Nicola joined the Eproductive team in 2011 as part of the training team for the Hampshire Hotels roll out in the Netherlands. She has since been involved in the design and testing of the time and attendance software as well as the mobile ‘myeps’ employee onboarding. Nicola’s background is over 8 years in the hotel sector with a variety of experience in both back and front of house departments.

  • Phil Somerville - Charity EPOS systems, Charity retail systems

    Phil Somerville

    Support Manager

    Phil is the Support Manager at Eproductive and has been with the company since 2002. During this time he has helped with the implementation and training on all of the EPS and EPR modules. Well-known as the (Irish) voice of Eproductive on our help-desk, Phil has had a previous background in Hospitality as a Chef, and has also worked in various hotels and restaurants.

  • Pragnesh Sharma - Charity EPOS systems, Charity retail systems

    Pragnesh Sharma

    Test Analyst

    Pragnesh has been a Test Analyst with Eproductive since 2014. He is an ISTQB certified software tester and an associate member of British Computer Society. He previously worked for Rockstars North Games as Game Play Tester. His role involves setting up test environments, executing test scripts and testing on different devices.

  • Rachel Large - Charity EPOS systems, Charity retail systems

    Rachel Large

    User Support Co-ordinator

    Rachel worked in customer service for 25 years for Lloyds Bank and Audi before joining Eproductive. With that considerable experience, she really enjoys the challenge of supporting our clients to help them make the most of our systems.

  • Sarah Bell - Charity EPOS systems, Charity retail systems

    Sarah Bell

    Business Development Project Manager

    Sarah has 30 years’ experience in the software industry including eight years at major analytics software house SAS Institute and 3 years at database vendor Sybase. Sarah has had a wide range of roles including managing multiple teams of technical consultants, a broad portfolio of client accounts as well sales roles where she has consistently met and exceeded sales targets. She has also been responsible for introducing quality management systems (QMS) and implementing highly effective support SLA’s. She has been working with Eproductive since 2000 as business development project manager.

  • Sarah Preston - Charity EPOS systems, Charity retail systems

    Sarah Preston

    Client Support Manager

    Sarah has spent the last ten years managing the client support team and project managing national rollouts for over 3,000 charity stores. This has involved selling projects to key stakeholders, organising and leading project meetings, managing project and training teams and implementing all Eproductive solutions. Sarah leads the ongoing process of client support and evaluation of project rollouts.

  • Sonia Fletcher - Charity EPOS systems, Charity retail systems

    Sonia Fletcher

    Communications Manager

    Sonia has been with Eproductive since 2007 and is the key Gift Aid contact for our clients. Having previously worked within the Retail Head Office team at Cancer Research UK for 17 years, her expertise includes dealing with legislative queries, liaising with HMRC on behalf of clients and assisting charities to maximise their Retail Gift Aid income.

  • Simon Boulton - Charity EPOS systems, Charity retail systems

    Simon Boulton

    Chief Technology Officer

    Simon has been the Eproductive CTO since 2000 and is the system architect for the Eproductive Software solution. With 25 years’ experience in IT, he was formerly a Principal Consultant and the European Tools Practice Manager at Sybase. Simon ensures that Eproductive software can be quickly extended and adapted to meet unforeseen requirements.

  • Simon Tibbitts - Charity EPOS systems, Charity retail systems

    Simon Tibbitts

    Graphic Designer

    Simon graduated in 2014 with a combined BA honors degree in Graphic Design & Photography from the University of East London. Having previously worked for various clients such as British Gas, French Tourist Board, Macmillian and McLaren, Simon has join Eproductive as their in-house graphic designer. Responsibilities include brochure and presentation work, digital concepts, photography, creative and design thinking.

  • Talha Ahmad - Charity EPOS systems, Charity retail systems

    Talha Ahmad

    Project Analyst

    Talha, a Physics graduate from Kings College London, joined Eproductive in 2012. As a project analyst and developer, his role involves analysing what’s required in the writing of technical essays, whether SQL or specifications.

  • Tessa Shepherd - Charity EPOS systems, Charity retail systems

    Tessa Shepherd

    Finance Director

    Tessa has been Finance Director for Eproductive since 2000, previously working as financial and management accountant in the banking sector for ten years. Tessa was involved in designing EPR Gift Aid in 2006 and has thus developed close links with HMRC, becoming Eproductive’s Gift Aid specialist. Additionally, Tessa assisted in creating the financial reporting function for both EPR and EPS.

  • Poppy - Charity EPOS systems, Charity retail systems


    Office Mascot

    Poppy is the youngest member of the Eproductive team, and yet her role is wide-ranging. She is a regular attendee of meetings spanning all elements of Eproductive’s product portfolio, highly skilled in the art of icebreaking with clients and serves as backup for the office shredding machines.